Skip to the content
Hospitality & Hotels - coffee cup

Hospitality & Hotels Sector

The UK ‘eating out` market is worth a reported £40bn per annum. Whilst consumers continue to engage with the food industry across several levels, brand power continues to hold strength at the more expensive end of the market. For example, the casual dining sector still find their target markets to be cost conscious and savvy – they pursue best value without wanting to compromise on quality.

Whilst London hotels have remained resilient to the current economic climate, regional hotels have seen contrasting performances dependent upon location. Some cities have struggled to raise prices against the weak economic backlog.

Businesses in hospitality have experienced increasing costs due to the minimum wage, VAT rises, business rates and price competition on alcohol from supermarkets.

Insuring hospitality businesses

There is stiff competition from brokers and insurers serving the hospitality sector, however the level of expertise and cover offered varies dramatically. Those hospitality businesses which choose to purchase their insurance from a specialist broker will be best protected when they come to need their insurance the most; in the event of a claim.

W Denis understands how the hospitality industry is evolving. The sector is key to driving sustainability and advanced food technology, and inevitably many insurance products do not reflect these changes. For example; take the investment in energy efficient kitchen equipment and control systems that many businesses now install for future savings. Does a standard insurance policy indemnify against the ‘additional costs` of replacing damaged kitchen equipment with more a costly energy efficient replacement? No, usually cover is like for like. However, W Denis offer this ‘betterment` extension as standard.

Specialist brokers at W Denis use their expertise to negotiate and design policy cover that protects all aspects of a business within the sector, offering comfort to owners, employees and consumers.

Specialist Point
of Contact


Mark Dutton

0044 (0) 113 243 9812

Arrange call back